Privacy Policy

1. Introduction

Welcome to CarrotOwl Education OPC Pvt. Ltd. ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platforms (including Owlet Campus and Owl Chowk), or engage with our services.

2. Information We Collect

2.1 Information You Provide

• Personal identification information (name, email address, phone number)
• Account credentials and profile information
• Payment and billing information
• Content you submit, including assignments, assessments, and communications
• Feedback and survey responses

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies
• Location data (if permitted)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information and updates
• Respond to your inquiries and provide customer support
• Personalize your experience and deliver relevant content
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platforms
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete information
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platforms and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookie Policy.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: